SL Security ("we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy outlines how we collect, use, share, and safeguard the personal information of clients, employees, website visitors, and any other individuals who interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, address, phone number, email address, job title, and company name.
• Payment Information: Billing address, payment card details, and transaction history.
• Technical Information: IP address, browser type, and website usage data (collected through cookies and similar tracking technologies).
• Employment-Related Information: For job applicants or employees, we may collect employment history, identification documents, and other relevant background check information.
• Security Footage and Records: When providing security services, we may collect video footage, visitor logs, and incident reports.

2. How We Use Collected Information

We use the information collected for the following purposes:

• Service Delivery: To provide security services, manage contracts, and respond to client inquiries.
• Billing and Payments: To process payments and manage financial transactions.
• Employment Purposes: To assess job applications, manage employment, and comply with legal requirements.
• Security Operations: To monitor and protect client sites, manage incidents, and ensure safety through access controls and surveillance.
• Communications: To send important updates, newsletters, or marketing materials (with consent).
• Website Functionality: To analyze and improve website performance through technical data collection.

3. How We Share Information

SL Security does not sell personal information to third parties. However, we may share information under the following circumstances:

• Service Providers: We may share information with third-party vendors or contractors to perform functions such as payment processing, background checks, or IT support, bound by confidentiality agreements.
• Legal Compliance: We may disclose information if required by law, court order, or to protect the rights and safety of SL Security, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or business sale, personal information may be transferred to the relevant third party.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Security footage and records are retained according to the specific needs of each client and applicable regulations.

5. Data Security

SL Security takes appropriate measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. This includes the use of secure networks, encryption, access controls, and regular security audits.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws, including:

• Access and Correction: The right to access and update your personal information.
• Deletion: The right to request the deletion of personal information, subject to legal or contractual obligations.
• Opt-Out of Marketing: The right to unsubscribe from marketing communications at any time.
• Cookies: The ability to manage or block cookies through browser settings.

To exercise these rights, please contact us at info@slsecurity.co.uk

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and gather information about usage patterns. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. SL Security is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we will notify users of significant changes where required. The effective date at the top of this policy will indicate when the policy was last revised.

Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
 

SL Security
128 City Road, London, EC1V 2NX
info@slsecurity.co.uk
0330 043 4661